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Before you install it

Everything shop owners usually ask before switching over.

Getting started
Does Scoop POS work without internet?

Yes. Sales, stock, and staff logins all run locally on the device — you only need a connection to sync and confirm payment.

How long does setup take?

Most shops are ringing up their first sale within an hour — sign up, add your products and prices, set up staff PINs, and you're ready.

Do I need to import data from anywhere?

No. There's nothing to migrate — you add products directly as you set up, the same way you'd write them into a new notebook.

Staff & access
How do cashiers log in?

Each operator gets a 4-digit PIN set by an admin, along with only the actions they're allowed to use. No email, no shared password.

Can I control what each cashier is allowed to do?

Yes — an admin chooses which actions each operator can use: sale, credit, receiving stock, or fixing stock counts. Only admins can delete operators or see totals across every cashier.

Credit & payments
Can I track credit for regular customers?

Yes — mark a sale as credit and it's added to that customer's running balance until they pay it off.

How do I pay for my subscription?

Send payment and confirm over WhatsApp. Access reactivates as soon as it's confirmed — no card needed.

What happens when my trial ends?

You keep full access to everything you've already recorded — sales history, stock, customers. New sales, stock changes, and orders pause until you renew.

Devices & data
Can I use it on more than one device?

Yes — sign in with the same account on Windows, macOS, Android, or iPhone. Everything stays in sync.

What happens to my data if I stop using Scoop POS?

Nothing is deleted. Your sales history, stock, and customer records stay in your account whether or not you're actively subscribed.

Still have a question?

Message us on WhatsApp and we'll get back to you directly.

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